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Job Location | Stoke-on-Trent |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
As a positive, confident and enthusiastic Danish Customer Service Advisor you will have the desire to help, guide and assist our customers with their account queries and complaints.We have a fantastic opportunity for you to utilise your invaluable language skills in our fast-paced and successful department. Our energetic and vibrant Contact Centre is where you will respond to our customers’ Live Chat, telephone and email communications. There are a variety of queries and complaints to resolve, including: betting, payments, verification, login and general account queries.We focus heavily on training and invest our time to develop you and your skills. You may not have any sports or betting knowledge, but due to our dedicated and comprehensive training plan we have the facilities to support and progress you as an individual.This position is offered on a full time basis requiring a flexible approach to working hours, working any five days from seven, including evenings and bank holidays. In return, we offer a competitive salary, career progression, a generous bonus scheme and a wide range of other benefits.Preferred Skills, Qualifications and Experience