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Technology Services Manager

Goodman Masson
Job LocationStockport
EducationNot Mentioned
Salary£40,000 - £45,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Permanent Position: Technical Services ManagerAbout the Organization: A Stockport-based Healthcare organization is actively hiring a Technical Services Manager for a permanent role, offering a competitive salary of £40,000 - £45,000 plus excellent benefits. The position entails fourdays onsite and one day remote per week.Role Overview:

  • Position: Technical Services Manager
  • Location: Stockport. 4 days onsite - 1 day remote
  • Salary: £40,000 - £45,000 + excellent benefits
Responsibilities: As Technical Services Manager, you will:
  • Lead a team of 6 Service Desk Analysts & 1 Project Manager.
  • Provide strong leadership, setting clear objectives, and fostering a collaborative and high-performing work environment.
  • Ensure efficient delivery of technical services, troubleshooting, system maintenance, and support.
  • Oversee IT infrastructure management, including networks, servers, and security systems.
  • Lead the resolution of critical incidents and complex technical issues, minimizing system downtime.
  • Monitor and enforce SLA adherence, collaborating to establish realistic service level targets.
  • Collaborate with vendors to procure hardware, software, and technical services, ensuring compliance.
Requirements: The ideal Technical Services Manager will have:
  • Strong technical background in IT service management and cloud computing.
  • Proven experience in technical leadership, with excellent managerial and problem-solving skills.
  • Extensive knowledge of IT infrastructure, systems, and network administration.
  • Familiarity with ITIL, NHS Digital Frameworks/Support Services, and project management.
  • Proficiency in IT solutions implementation and vendor management.
  • Excellent communication skills and the ability to collaborate effectively.
Qualifications:
  • Degree in Computer Science, Information Technology, or a related field.
  • Relevant certifications such as ITIL, Microsoft, Cloud computing (Azure/AWS).
For more information or to apply, please emailIn our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Keyskills :
ITIL service desk leader azure. management

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