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Resolution Advisor

Job LocationStockport
EducationNot Mentioned
Salary20,000 - 40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Brook Street are recruiting on behalf of a innovative & growing business based in the heart of StockportAre you a motivated and organised individual seeking a new challenge in a rewarding and fast paced environmentIn this exciting opportunity you will be the first point of contact for existing clients, We are searching for passionate individuals who pride themselves in excellent customer care. The duties for this position are as followed:" Act as the first point of contact for existing clients and provide excellent client relations." To have a proactive approach & have effective verbal communication." Analyse and deliver customer needs successfully.Here`s what we need from you:" Great communication skills, Verbally & Written." Willing to learn & maintain effective relationships with clients." Previous experience in customer service, In person or over the phone." 2 Years resolution experience is desirableA driving license will be needed for this position as there is no public transport.This is a permanent position where you will be required to attend full training and induction in the office for 3 weeks.My client is committed to providing the best service, the company works tirelessly to ensure that customers are satisfied and are able to contact the call centre 7 days a week.Hours work on the below rotational shift,giving you the opportunity and flexibility of different hours This will include one Saturday & one Sunday a month, You will only ever work 5 days a week, completing 40 hours and you recieve your rota 6 weeks prior.Week 1 = 8-5pmWeek 2 = 9-6pmSalary: £20,000 + Uncapped commisionBenefits:

  • Exciting career opportunities
  • Yearly pay reviews.
  • 28 days holiday.
  • Monthly Bonus opportunity to recieve up to 10% of your salary.
  • Weekly competitions
Please apply for immediate consideration, we aim to respond to all applications within 24 hours.

Keyskills :
call centreproblem solvingconstructioncustomer servicecustomer carebuildingcustomer advisorcustomer based

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