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Inbound Call Centre Advisor

Red Dot Recruitment
Job LocationStockport
EducationNot Mentioned
Salary£17,680 - £18,137 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Inbound Call Centre Advisor - Immediate StartApply today, I will be in contact this week to progress your application!Full TimeLocation: Bredbury Park Industrial Estate £8.50 - £8.72 + Monthly BonusRed Dot Recruitment are currently working in partnership with one of the worlds largest outsourcing companies, and we are looking for Inbound Call Centre Advisors to join our Inbound Broadband campaign. Apply today, I will be in touch this week to discuss your application - we have immediate starts available!The role of the Inbound Call Centre Advisor:

  • Our Inbound Call Centre Advisor will be working on behalf a Global Broadband company.
  • The Inbound Call Centre Advisor will be taking inbound calls from existing customers regarding their account or services
  • Answering all questions and queries from the customer including billing and account issues and customer support.
  • Giving every customer the best possible experience when they call in
  • Dealing with vulnerable customers and answering all enquiries with care
  • Handling a large volume of inbound calls.
  • Providing an excellent customer service journey to all customers you speak to.
    • Benefits of the Inbound Call Centre Advisor:
  • Fortnightly pay
  • FREE TV Sports Package
  • 28 days holiday
  • Discounted products from company
  • Excellent progression opportunities into Team Leader/Training/HR & Recruitment roles
  • Defined career pathway – 75% of our managers are home grown
  • Company medical, dental and childcare packages
  • Onsite parking available
  • Monthly incentives
    • Skills you will need as a Inbound Call Centre Advisor:
  • 6 months customer service experience
  • Clear criminal and credit records
  • References to cover the last 2 years of employment
  • Computer literate with the ability to multitask and use multiple systems at any one time
  • Effective questioning and listening skills
  • Resilient
    • COVID-19 Precaution(s):
  • Remote interview process
  • Work from home for the time being
  • Personal protective equipment provided or required
  • Plastic shield at work stations
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitisation, disinfection or cleaning procedures in place
    • To Apply for the Inbound Call Centre Advisor role please click APPLY below and we will be in touch with you. Red Dot Recruitment specialise in Customer Service and Call Centre Advisor roles.Keywords: Call Centre Advisor, Customer Service, Inbound, Contact Centre, Retail, Bar Work, Hospitality Required skills
  • Call Centre
  • Customer Service
  • Hospitality
  • Retail
  • Bar Work

    • Keyskills :
    Call Centre Customer Service Hospitality Retail Bar Wk

    APPLY NOW

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