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Export Administrator Confectionery North West

Job LocationStockport
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Export Administrator– Confectionery – North WestOur Client a leading confectionery company based near Stockport are looking to recruit a customer supply & export co-ordinator that will process all sales orders to agreed standards from receipt to final delivery. The job holder will act as a primary point of contact regarding order and delivery queries.Key Responsibilities

  • Sales Order Input, Administration & Customer Liaison
  • KPI / Shortage Reporting
  • Preparation of Export Paperwork
  • Update orders when required and make necessary amendments, chasing outstanding information.
  • Interact with both transport colleagues and customer service team to gain updated information on customer deliveries.
  • Liaise with the Commercial Team / Account Managers on ensuring pricing, promotional and other relevant information is correct and in place to successfully process sales orders.
  • Evaluate orders and assess them for the correct MOQ and MOV, contact customers to amend orders as necessary to ensure they meet these criteria.
  • Support the Customer Supply Manager in providing information required for joint supply chain plans and ad-hoc customer queries.
  • Update Master Data in AS400, including raising new SKU codes when requested.
  • Liaise with the Credit Control team on various subjects including new account set up, customer master data updates including new delivery addresses, and credit held orders and release dates.
  • Raise Customer Collections Notes and process these when required.
  • Key Requirements
  • IT literate with experience of MS office applications.
  • Experience with AS400 / iSeries or similar for order entry
  • Strong communication and excellent interpersonal skills. Comfortable liaising with individuals at all levels.
  • Excellent attention to detail.
  • Sound understanding of basic supply chain principles, transport processes and export procedures.
  • Able to work to strict deadlines and remain calm under pressure.
  • Proactively seeks improved ways of working and adoption of best practice principles.
  • The successful candidate will be rewarded with a competetive salary (dependent on experience) and benefit from a supportive environment, where both internal and external training will be provided. They also encourage personal development enabling their employees to reach their potential.

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