Digital Business Consultant

Job Description

Vitality, Digital Business Consultant, Stockport, £Competitive + Bonus + BenefitsWe’re the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.25m+ UK members and more than 25m globally, we’re out to make the world a healthier, happier place.That applies as much to our people as it does to our members. So, as well as a highly competitive pay package, you’ll enjoy: complimentary breakfasts; regular onsite physical and mental wellness workshops; on-site health checks; annual flu jabs, and access to our full range of partners and rewards.It’s what we call offering shared value, because a healthy, happy team is good for us, good for our members, and good for you.The Digital Business Consultant will support and enhance the Digital Business Consultant Team via proactive outbound and inbound calls engaging with our Advisers on the extensive Vitality product range, whilst working closely with multiple departments to ensure a smooth journey for Advisers.As ourDigital Business Consultant, you’ll get the benefits our members enjoy, including:- Our award-winning private Vitality Health insurance + wellness incentive programme- Access to The Vitality Programme – Apple Watch, Waitrose and Partners, Garmin, Amazon Prime, Champneys Spa days, Rakuten TV and half-price gym memberships to name a few!- Personal health fund + Life Assurance- Stakeholder Pension Plan with employer contribution- 25 days annual leave + Bank holidays + option to buy and sell 5 more- Flexible benefits package- Internal incentives, competitions, and awards – a chance to win football and sports tickets or even be in with a chance to have a holiday of a lifetime- A genuine opportunity to grow and establish a long-term careerYour role as our Digital Business Consultant will involve:- Cleansing data via the FCA / Company House websites, along with data gathering- Calling advisers and doing soft fact finds to establish their protection background what they like/don’t like about Vitality, and then booking in Training- Answering inbound queries from product to policies- Working across multiple NAM panels and assisting in driving the Network NAM Strategies- Proactive outbound telephone contact- Posting event calls to drive further engagement with the Network NAM- Taking responsibility for all Adviser daily support and pipeline management.- Proactively driving attendance for the DBC expert product, rewards, and healthy living proposition sessions- Maintaining and Developing a panel of advisers to promote and use Vitality – this is based on the rule that DBC only deal with adviser firms who do £25K APE and under in the protection market – this will mean not only training on Vitality but Protection overall- Training via webinar/TEAMS and our Video Conference Room on all aspects of the Vitality Product Range- Developing relationships to engage the IFA market – purely telephone-based role – no face-to-face engagement, so high skill set necessary in rapport building, mirroring, etc.Our ideal Digital Business Consultant will have:- Excellent Excel skills- The ability to deal with many advisers queries at the same time.- Proven experience working in Protection environments- Administration skills which are second to none with a great attention to detail- The RO5/LP2, or a willingness to complete this whilst when you start with VitalityClosing Date: Friday 8th January 2021Working for Vitality, youll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best.Our people are chosen for their skills, knowledge, enthusiasm, and attitude but above all, their belief that anything can be achieved.If you feel you have the skills and experience to become our Digital Business Consultant,thenplease click ‘apply’ today.