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Job Location | Stockport |
Education | Not Mentioned |
Salary | 23,000 - 26,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Claims HandlerSalary £23,000 + (upto £250pm bonus) + BenefitsLocation: Stockport ( Hybrid after 6months )Shift Pattern Monday - Friday 8am - 7pm 1 in 4 Saturdays 9am - 1pmHours - 40Hours per week Were looking for kind caring empathetic people with high resilience to work as part of my clients Member care team. Our client offers an unrivalled benefits package, as well has a great culture and even free lunch and breakfast! My client believes In ahealthy work life balance and go above and beyond for their staff and customers. You will be taking calls from members who need support, they may be going through a difficult time in their lives and need to speak about their medical insurance. This is a fastpaced role, but every call needs to be treated with care and sensitivity. No silly AHT KPIs on this team!Claims Handler Duties:Our customers in Member Care count on us to be there when they need our support. When contacting us via the telephone they are often poorly and so may be going through a challenging and emotional time in their lives and need to speak to us about their privatemedical insurance cover. We hold their hand from when they first call us to talk about their illness all the way though to a diagnosis and treatment plan. This is a fast paced environment where every customer counts.Who were looking for in a Claims Handler:Our customers count on us to get things 100% right, at a time when theyre in need. Were looking for people who can always work with a sense of urgency whilst still showing the absolute care and compassion that our customers deserve. Youll have great listeningskills with the ability to understand the needs and feelings of our customers. Youll also need to have good computer literacy skills and be able to confidently navigate your way around a laptop or desktop with multiple systems. Youll be totally reliableand focused, bringing the best version of yourself to work every day and youll have the drive to work hard even on the toughest days. If you think this is you and youre passionate about delivering exceptional service, youre switched on, ready for a challengeand willing to work hard, wed love to hear from you.Skills Required: Essential