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Application Support Manager

Job LocationStockport
EducationNot Mentioned
Salary40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We have an amazing opportunity for an Application Support Manager to join the team at our flagship dealership in Stockport.This is a full-time role with a salary of £40,000 plus car allowance.You will be able to provide support for the business-critical Automotive Dealer Management Systems and its users.Benefits:Staff Car SchemeCompetitive Pension Scheme - Company pays up to 4%Perk Box MembershipEye care VouchersLife Assurance - 4 x SalaryEmployee Assistance Programme23 days holiday rising to 25 after 2 yearsCycle to work schemeYou will be: Providing the highest level of customer service to the internal and external customers. Providing support during major DMS projects and upgrades and dealership redevelopments. Communicating effectively with suppliers and customers to resolve issues as quickly as possible. Proposing proactive actions to reduce calls going forward. Supporting and training end users in the use of the DMS System. Responding to calls and incidents in a timely fashion and be able to prioritise, as necessary. Carrying out daily, weekly, monthly tasks to ensure the smooth running of the IT systems. Living the company vision and values as one team.You will have: KEYLOOP (Auto line) System interface. Ability to prioritise workload. Exceptional levels of customer service during every interaction. A positive attitude. Strategic thinking. A managing and developing performance.The company:LSH Auto is proud to be part of a respected and world-renowned premium car dealership that dates back over 45 years. LSH International operates over 143 Mercedes-Benz dealerships in markets across the globe in diverse countries such as China, Australia,South Korea, Taiwan, Vietnam, Cambodia and most recently in Germany and the United Kingdom. Our UK dealerships of high-end automobiles operates under our corporate business LSH Auto UK Limited and is made up of immaculate dealerships located across Birminghamand Manchester. Dealership sites include Birmingham Central, Erdington, Macclesfield, Solihull, Stockport, Manchester Central, Tamworth and Whitefield. Based in two of the largest cities in the UK, LSH Auto is easily commutable offering a great line-up ofnew and approved used Mercedes-Benz and smart car models.

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