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Job Location | Stamford |
Education | Not Mentioned |
Salary | 25,000 - 30,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
The Client and their aim:To be recognised by our clients across EMEA as their trusted solutions provider for Storage, Security, Memory, Networking and Accessories. We pride ourselves on consistently delivering outstanding levels of customer service and with a strong, reliable productportfolio we aim to deliver the right product, first time, every time.Role Overview:This role is for a 1st Line Support Technician who is required to deliver a high standard of technical support in both a pre & post sale capacity to other employees and customers of the business in a welcoming, friendly, efficient & professional manner viatelephone, e-mail and face-to-face communications.This role is vital in assisting colleagues to offer unrivalled levels of customer service & technical support to our customers.Key Roles & Responsibilities:Answering Customer/Colleague Support Tickets via email/phone
Keyskills :
Hardware SupportLine SupportTechnical Support1st LineIT Support