Marketing & Communications Officer

Job Description

Summary Our careers are as varied as the places we care for and thats why we look for people from all backgrounds, with a variety of skills and abilities to help us maintain our places forever for everyone. As our Marketing & Communications Officer for Ham Houseand Garden as well as Osterley Park, you will be responsible for marketing these special places imaginatively and effectively.Hours: 1560 annualised hours per year.This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.Working pattern: youll be working 4 days per week which will include occasional weekend working to align with our programmed events in the calendar.Please note the salary advertised is inclusive of outer London weighting allowance. What its like to work here Atmospheric Ham House is situated on the banks of the River Thames. This 17th century country home has a varied visitor experience, including outdoor events, workshops, theatre, ghost tours and family-friendly activities. We are a close team looking forenthusiastic people with great interpersonal skills to join us promote one of only 28 National Trust Treasure Houses.Click here for more information about this locationOsterley Park is a fantastic location just 20 minutes outside of London. Its one of the last surviving country estates in London and provides a vibrant urban green space and attraction for the city. The high turnaround of visitors means work is fast pacedand the team are always looking for creative ways to attract and engage with visitors. Outdoor activities are a key focus, with the estate one of the National Trusts Cycle Trail locations, alongside an 18th century pleasure garden and meadow, Tudor stableblock and 18th century Robert Adam designed mansion. The diversity of our location provides exciting opportunities with partnerships which will benefit the community and feed into our strategy of providing equal access to green space for everyone for ever. What youll be doing Day to day, youll manage and help develop our annual marketing plan to help achieve our ambitious targets, helping us to reach out to new audiences. This will include defining advertising activities and creating promotional materials and updates (acrossall media platforms, including website and social media), writing and distributing press releases and representing us on location filming and broadcast media when you need to.Were looking for someone who can help us reach larger and more diverse audiences for our places and our digital content. Youll work as part of a team to make sure that were sharing the best stories we can. Spreading the word about places to visit in thegreat outdoors and raising awareness of our conservation work is key to what were about.Please also read the full role profile, attached to this advert. Who were looking for To deliver this role successfully, you will need to have;

• A good understanding of marketing techniques, including websites as well as digital and social media

• Excellent written and verbal communication skills

• Excellent digital and social media skills

• Strong customer service skills

• Good IT Skills (including Microsoft Office)

• Problem solving skills, and ability to work on own initiative

The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.Wherever youre from, and whatever your background, we want to hear from youand it doesnt matter if youre jam first, cream first, or even if you dont like scones at all. Everyone is welcome.Benefits for working at the National Trust include:

• Flexible working whenever possible

• Free parking at most locations

• Free entry to our properties for you, a guest and your children (under 18)

• Substantial pension scheme of up to 10% basic salary

Click here to find out moreabout the benefits we offer to support you.