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Support Services Administrator

The Royal British Legion
Job LocationStaffordshire
EducationNot Mentioned
Salary20,188 - 21,250 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time 12 months

Job Description

Job Title: Support Services AdministratorRegion: National Memorial Arboretum, StaffordshireDirectorate: NMAContract: 12 Month Fixed Term Contract, Full Time, 35 hours per week (working 5 days out of 7)Salary: £20,188 to £21,250 per annumThe RoleAt the National Memorial Arboretum, we believe in building on potential. As a Support Services Administrator your ability to provide a comprehensive support service across the National Memorial Arboretum could have a real impact on peoples lives.The Arboretum is the UKs year-round centre of Remembrance and part of the Royal British Legion.At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.We are the countrys largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever its needed.As a Support Services Administrator, you will be responsible for providing a central administrative support service across the NMAIf successful, the main duties of your role will be:

  • Carry out a variety of administrative tasks, not limited to but including drafting correspondence, arranging meetings and refreshments, travel & bookings, minute taking, research, mail merge, database inputting and maintenance.
  • Providing an efficient and courteous switchboard service, including processing bookings through our ticketing system.
  • Processing incoming and outgoing post and responding to incoming emails.
  • Configuration of tickets on our event management system.
This role is based at the National Memorial Arboretum in Staffordshire, postcode DE13 7AR. This is a full time position, working a 35 hour week on a 5 days out of 7 basis.About the National Memorial ArboretumThe Arboretum is the UKs year-round centre of Remembrance and part of the Royal British Legion. Home to over 350 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continueto serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife. Each year the Arboretum welcomes around 300,000 visitors, many of whom attend one of the 200+ events which take place across the site.In March 2017, the National Memorial Arboretum formally opened its new award-winning Remembrance Centre.Our Values and BehavioursDoes the following describe you
  • A desire to provide great customer service
  • Enjoy and thrive in working in teams and with others
  • Passionate about supporting the ongoing development of the Arboretum
  • Come to work each day to be the best you can and to learn and develop
  • An encourager, eager to share your knowledge and experience to help others
If so, then we would like you hear from you.Diversity StatementWe believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us. We want everyone involved in our work or receiving our services,to feel proud to contribute to or be part of a diverse and inclusive organisation.We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of so we have set out our commitments to provide a clear path to deliver this ambition. We will keep listening,learning, and sharing our progress and impact.How to ApplyPlease click Apply OnlineClosing date for this role is: Sunday 13th November 2022.We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

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