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Job Location | Staffordshire |
Education | Not Mentioned |
Salary | 45,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
IT Service Desk Manager (Staffordshire) - £45k - Travel Service Desk | Management | Change Management | ITIL | Office 365 | Active Directory Salary: £45,000Location: Staffordshire (3-4 days on site) Are you an experienced Service Desk Manager, looking for a new challenge in your career Do you have demonstrable experience in leading, developing and motivating a team Have you previously been responsible for setting KPIs and SLAs Interested in workingfor a company going through a modernisation who support the development of your career If so, I have a fantastic opportunity for you!Im looking to speak with individuals who can manage a small team of 1 st and 2 nd line support analysts and support them in their personal and professional development. You will be able to demonstrate that you can be responsible for incident and problemmanagement. You must be able to actively support your team to ensure that customer issues are resolved in a swift manner.Key Responsibilities