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Schedule Coordinator - Part Time

Ibstock PLC
Job LocationStaffordshire
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Ibstock plc is a market leading manufacturer and partner of choice for innovative clay and concrete building products, building the face of Britain for over 200 years.Were no ordinary manufacturing business. Through our principal products of clay bricks, brick components, concrete roof tiles, concrete stone masonry substitutes, concrete fencing, pre-stressed concrete products and concrete rail products, were committedto providing new solutions to todays social and environmental challenges for the new build housing and domestic repair, maintenance, improvement markets (RMI) and infrastructure.Many of our long-standing customer relationships have lasted over 40 years. Our customer focus is based on quality, service and consistency and our service-led ethos is one of the key drivers in the growth of our market share over the past 10 years.We currently have opportunity for Schedule Coordinators to join us on a part-time, permanent basis (hours are flexible around requirement) - a role in which you will proactively and effectively manage customer schedules to ensure loads are planned in linewith haulage capabilities.Key Duties/Responsibilities

  • Regular calls with customers/site contacts to confirm forward schedules and book in delivery dates
  • Update JD Edwards with agreed dates
  • Regular review with customer/site contacts to align forward schedules with despatch volumes
  • Optimising haulage capacity to maximise efficiencies
  • Working with the Planning Team to action schedule changes relating to stock outs within the JD Edwards system
  • Collation of changes to update the Sales Offices in order for them to communicate with the customer
  • On boarding customers to customer portal
  • Monitoring up-take of customer portal
  • Updating CRM with accurate/up to date information
Key Skills/Experience
  • Good interpersonal and communication skillsverbal and written
  • Excellent telephone manner and accurate keyboard skills
  • Flexible and enthusiastic individual able to work under pressure and use own initiative
  • PC Literate and numerate, proficient in Microsoft applications, including Office and specifically Excel
  • Demonstrate creativity and adaptability
  • Previous customer service experience is desirable
Please note, it is our policy to verify all relevant qualifications. You will be required to provide substantive proof of your qualifications, that we can verify them with the awarding body.Ibstock PLC are committed and passionate about building a diverse environment. We are proud to be an Equal Opportunity employer. You will receive consideration for employment without regard to gender, gender identity or expression, sexual orientation, race,religion, national origin, disability or age.

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