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Operational Team Leader

Job LocationStaffordshire
EducationNot Mentioned
Salary£30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Millbrook Healthcare is a rapidly expanding business, with a mission to provide the highest quality care. The company has gone through an exciting transition, with a new partnership with Cairngorm Capital Partners LLP who are enabling us to keep up with a growing sector and continually improve our service users’ experience.Our Home Improvement Agency (HIA) services are dedicated to making suitable, fit-for-purpose adaptations to our service users homes in order to help them live more independently. Every day our teams make a real difference to people’s lives, through the delivery of high-quality assessments and equipment, supporting the needs of service users, their families and carers.We are currently looking for an Operational Team Leader to support the Operations Manager in the delivery of our Staffordshire Independent Living Services contract. You will oversee the delivery of contractual requirements and compliance, ensure efficient day to day running of the service and directly manage a team of Technical Officer’s.The Role:

  • Responsible for a team of 7 Technical Officer’s
  • Provide development, training and coaching to all staff within the service centre
  • Assist the Operations Manager with recruiting, appraisals, performance management, absence etc.
  • Attend DFG (Disabled Facilities Grants) meetings with Local Authorities and commissioners to discuss service performance levels, KPI’s, and case reviews.
  • Oversee Health & Safety within areas of direct responsibility
  • Support the Operations Manager in the delivery of strategic change management programmes
  • Assist with any potential complaints and investigations
  • Participation and delivery of continuous improvement initiatives
  • Quality control - ensuring all applications made are up to required standard
  • About you:
  • Demonstrable experience of supervising and leading teams
  • Experience of liaising with external stakeholders i.e. commissioners
  • Excellent communication, organisation and relationships building skills
  • Knowledge of Disabled Facilities Grants and/or HIA would be advantageous
  • GDPR and Health & Safety knowledge would be beneficial
  • Competent IT skills including Microsoft Office
  • A Full UK driving licence
  • What can we offer you
  • A competitive salary of up to £30,000 DOE
  • Monday to Friday, 8:30am - 5:00pm
  • Up to 33 days holiday (including bank holidays) plus optional 5 unpaid days
  • Life Assurance
  • Company Pension Scheme
  • A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outlets
  • We are always looking to recruit hard working, driven and talented individuals to join the Millbrook Healthcare Team and to become a part of our ongoing growth and success. You’ll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way.This role is working in a regulated activity and may be subject to an enhanced DBS disclosure.No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community. Required skills
  • Grants
  • Health Safety
  • Leadership
  • Local Authorities
  • Organisational Skills
  • Keyskills :
    Grants Health Safety Leadership Local Authities Organisational Skills

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