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Business Process Analyst

Job LocationSt. Neots
EducationNot Mentioned
Salary48,000 - 52,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

Im currently supporting a hugely successful retail organisation based in St Neots who are looking to add an experienced Business Process Analyst to their established team. This is a global organisation with an established excellent reputation and growingteam with lots of progression opportunity. Due to their office location, the successful candidate will need a current driving license for days that they are required to be in the office.Key Responsibilities

  • A strong understanding of business process improvement; ability to define new processes, capture existing processes and re-engineer processes.
  • Working with project pipelines, sponsors and colleagues to deliver project proposals (lean business cases) that will go to the Portfolio Review for approval
  • Help to build and educate business around roadmaps, prioritisation and manage expectation
  • Ability to challenge current practice and provide possible solution options for consideration
  • Support in the delivery of its change management by working closely with internal customers to identify, record and track requirements, including identifying and resolving any conflicts between them.
  • Defining and documenting business solution designs that incorporate the to be business processes to support business readiness and delivery including testing and training
Essential Experience
  • 3 years proven BPA experience across avariety of departments/teamse.g. Customer Care, Logistics, Marketing, IT, HR etc.
  • Proven experience in business case creation/validating business need, requirements feasibility to determine technically, operationally and economically viable
  • Experience of Project initiation and/or discovery
  • Solid experience of working in dynamic environments and maintaining detailed artifacts that clearly highlight the business process, requirements, gaps and risks.
  • Experience of eliciting and writing detailed business requirements ready for approval through the change request process
  • Demonstrable knowledge of technical understanding of software configuration and architecturee.g. see how it works from a granular level but can understand the bigger picture in where a piece of software sits
  • Strong background in change process management
  • Demonstrable experience in delivering business change and transformation in a range of environments including logistics, accounts and marketing.
  • Demonstrable knowledge of Waterfall, Agile, Kanban and Scrum
  • Defining and documenting business solution designs that incorporate the to be business processes to support business readiness and delivery including testing and training
  • Experience of structuring & facilitating workshops along with other BA techniques such as focus groups, document analysis, interviews and prototyping.
  • Experience in digital transformation, web and mobile solutions
  • Experience of working with offshore development team
  • Experience in software tools such as Jira, Confluence, MS Office, Lucidcharts, Axure
For further information please contact Jenny Saban in our Cambridge office

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