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Technical Support Officer

Advantage Resourcing
Job LocationSt. Ives, Cambridgeshire
EducationNot Mentioned
Salary£21,500 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract, full-time

Job Description

Technical Support Officer£21,500-£25,000 Annual Salary Pro Rata Initial 3 Month Contract CambourneThe CompanyAdvantage Resourcing are currently recruiting for 2 Technical Support Officers to work for our prestigious Public Sector client in Cambourne.The Role:To provide technical administrative support in the processing of applications relating to planning and land services, providing advice and guidance to team members, colleagues and customers on the end-to-end application processes and associated technical administration.Main Duties:

  • Responsible for the end-to-end planning application support processes, including administering the planning portal, processing Land Charges, Appeals, press notices, committees etc.
  • Validate multiple application types across the full planning portfolio, interpreting local and national planning policies and guidance and liaising with service managers where necessary
  • Handle customer enquiries (both internal and external) providing advice and guidance regarding their applications and requests
  • Provide advice and guidance on council policy and procedure, legislation and regulations to members of the public and internal customers to ensure compliance
  • Manage and co-ordinate various monthly Committee meetings with key stakeholders, ensuring all documentation is delivered within deadlines. Flexibility around evening meetings may be required in some cases
  • Take payments for all chargeable services and receipt and reconcile all transactions
  • Provide data in response to requests made under FOI/EIR
    • The Successful Technical Support Officer:
  • Ideally similar Technical Support background within Public Sector
  • Any experience with planning validation/ Land Charges/ Uniform (Portal) will be an advantage
  • Strong interpersonal skills and comfortable dealing with a range of internal and external customers.
  • Excellent organisational skills.
  • Experience of working in an administrative/office environment and used to handling high volumes of documentation both electronic and physical.
  • Familiar with personal and team targets and objectives and work collaboratively on achieving joint target.
  • Demonstrable knowledge of working with Microsoft Office suite and familiar working with databases and digital records.
    • If you wish to apply for this Technical Support Officer position, please apply with your updated CV. Ref 836646 Advantage Resourcing is a service driven recruitment consultancy. Required skills
  • Communication
  • Cost
  • Data Entry
  • Framework
  • Insurance
  • Outlook
  • Recruitment
  • Technical Support
  • MS Office
  • MS Excel
  • Excel
  • Recruitment Coordinator
  • Office
  • Tech Support
  • SHE
  • Recruitment Co-Ordinator

    • Keyskills :
    Communication Cost Data Entry Framewk Insurance Outlook Recruitment Technical Suppt MS Office MS Excel Excel Recruitment Codinat Office Tech Suppt SHE Recruitment Co-Ordinat

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