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Service and Spares Administrator

Meyer-Scott Recruitment Services
Job LocationSt. Ives, Cambridgeshire
EducationNot Mentioned
Salary£9.70 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary, full-time

Job Description

For: Service and Spares Administrator Meyer Scott Ref: VR/08147Location: St Ives Salary: £20K (£9.70 per hour)Due to being exceptionally busy throughout the whole of the pandemic our client is really looking for some extra temporary assistance (which could go permanent should you demonstrate capability).The Service & Spares Administrator will be required to support the Service & Purchasing Department, ensuring a prompt and accurate customer service at all times in a fast-paced office environment.Duties of the role:

  • Provide general administration to support the Service & Purchasing departments
  • Prepare & issue quotations, process purchase orders and place orders with customers and suppliers, as required
  • Check items, prices, delivery dates, quantities and supplier order confirmation for accuracy
  • Co-ordination with suppliers, internal accounts, and other internal departments to ensure a first-class customer service at all times
  • Arrange return and replacement of any defective items in line with internal procedures
  • Accurately update prices and spare parts in the spares database system in line with internal procedures
  • Identify and escalate any errors (quantity & value) to Line Manager
  • Manage telephone transactions quickly and courteously
  • Receive and dispatch customer orders
  • Raise export paperwork when required
  • Enter support cases into Salesforce
  • Support the Service Manager & Engineer Buyer with any other task, as required
    • Person: The ideal applicant will would have experience in an Engineering Service/Spare Part Role in the service/maintenance industry.A strong personality for dealing with customers effectivelyAn understanding of best practice within a spare parts/purchasing departmentStrong time management, organisational and record keeping skillsSelf-motivated individual able to work unsupervisedProficient in Microsoft Office with knowledge of stock control systems (Sage)Fluent in English, good telephone manner and strong inter-personal skills are essentialHours: 8am till 5pm Monday to Friday. Required skills
  • Stock
  • purchasing
  • deliveries
  • pricing
  • processing orders

    • Keyskills :
    Stock purchasing deliveries pricing processing ders

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