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Job Location | St. Helens |
Education | Not Mentioned |
Salary | 19,000 - 23,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Location: St HelensSalary: £19,000 - £23,000 + Excellent Benefits & Training OpportunitiesWe are searching for a technical and customer service focused 1st Line IT Engineer for a Managed Service Provider in St Helens.This opportunity is vacant due to the continued growth that the company are experiencing. They provide an outstanding level of service to their clientele and are widely regarded as one of the best IT Service Providers in the North West.They place a massive emphasis on their employees personal and professional development and help as best they can with training and development plans to ensure that you achieving and striving towards your highest potential in and out of the workplace.Brief Overview of the Role & Technical Skills Required:Brief Role Description* Technical 1st line service desk supporto Escalating complex issues to more senior analystso Working within SLAso Using all resources and methods available to ensure the efficiency of your troubleshooting* There will be opportunity to work on technical projects as well as providing service desk supportDesired Tech Stack* Office 365 (Admin / Understanding)* Windows Server 2008 - 2012 (min)* Exchange Server 2013 - 2016 (Admin / Understanding)* VMWare & Hyper V (Admin / Understanding)* Backup Technologies (Veeam / Datto)* Hardwareo HP, Dell, NAS* Windows OS 7 - 10* Networkingo WAN, LAN, iSCSI, PAT, NAT, VPN, RDP* Hardware (Build / Config)You need to be a strong communicator and confident when conversing with clients, with the ability to explain complex concepts to non-technical people.If you feel like this role would be a good fit for you and your experience, then please apply immediately and you will be considered immediately.In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.