Administrator, Luxury Retailer

Job Description

Working for one of the most prestigious British kitchen companies, as a Showroom Administrator you will provide an exceptional consultative sales support & admin service dealing with high-end luxury clients and dealing with the running of the showroom.They offer a bespoke, hand-made product and their stunning kitchens are built to last and each design can be customised and personalised to their clients exact needs and tastes.You will provide sales support, project management and admin support to the Kitchen Designers and ensure all orders are administered and managed appropriately though to installation.They offer great training & very good scope for career development!Facilitating the smooth running of the showroom and provide guidance and administration assistance to the Sales Designers.Monitoring the progress on all delivered jobs and assist the Sales Designers with organising any remedial work.Managing all customer requests for warranty work in conjunction with the regional Installation Supervisor.Ensuring that the Regional Sales Mgr is made aware of any unnecessary delays, non- conformances or customer complaints.Providing cover in absence of Sales Designers.Monitoring & re-order stationery and brochures.Manage the cleaning and maintenance of the showroom.Ensure showroom displays are tidy and operational.Co-ordinate holiday requests.Ensuring all head office reports are submitted as required.Other duties include:Answering the phone.Handling brochure requests.Preparing Job Files.Ensuring all job files contain signed contracts. i. Signed order confirmation ii. Signed specification and all drawingsProviding assistance to enter quotations onto the database and ensuring that the data has been checked.Preparing order confirmation packs.Banking cheques.Preparing sales invoices.Ensuring proper diary management and the logging of all communications on the database to include iii. All required site visits by sales designer and surveyor iv. Actions arising from survey reports v. Quoting, ordering and supplying of worktops vi. Theorganisation of delivery, installation & painting.Ensuring that all purchase orders, including furniture specifications, are properly prepared and checked.Checking margin calculations.Filing paperwork.Handling post - incoming & outgoing.Liaising with Accounts office.Person Profile:Ideally you will have some previous experience in sales support or admin role.Strong attention to detail and accurate in producing information.Ability to prioritise work, be highly organised and manage multiple tasks.Strong written and verbal communication skills.Will be highly organised and able to coordinate projects through to completion.Ability to think on your feet and resolve any issues that may arise.Able to influence others when necessary.Flexibility to work very occasional Saturdays (day off in lieu)Mon to Friday 9.30am - 6pmAPPLY NOW - urgent vacancy!PS Recruits are acting as an employment agency in relation to this vacancy.Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contactedBy applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time.Keywords: Sales support / admin / administration / project manager / project management / coordination / co-ordination / team support / team administrator / Sales support executive / office manager / office coordinator / project coordinator/ project support / graduate

Keyskills :
AdminRetailSales AdministrationGraduate EntrySales Support