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Customer Service Advisor

Job LocationSpeke
EducationNot Mentioned
Salary10.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Customer Service AdvisorSpeke£10 per hourFive out of seven days (including weekends)Ongoing temporary (potential permanent)A large outdoor furniture company in South Liverpool are currently seeking several Customer Service Advisors to join the team due to company expansion (new office opening). The company sell a wide variety of products and require the Advisors to deal with telephoneenquiries and provide each customer with a quality service.Please only apply for this role if you can work full-time on a five out of seven day rota including weekends.The main duties of a Customer Service Advisor are;

  • Handle inbound calls from customers
  • Discuss and resolve any issues
  • Book in or re-arrange deliveries
  • Take/arrange payments from customers
  • Provide product information
  • Explain aftercare services and warranties
  • Give customers realistic timescales on products
  • Log all correspondence on the system
  • Flag in any major issues into management
To apply for the position of Customer Service Advisor;
  • You will have telephone experience within a customer service setting
  • Are able to work Wednesday to Sunday
  • Have an outgoing and engaging personality
If you feel this is the right role for you and meet the above criteria then please apply online in the first instanceKeywords; customer service, customer services, advisor, agent, call centre, contact centre, call handler, call handling, Liverpool, speke, Garston, halewood, widnes, Merseyside

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