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Service Receptionist

Regional Recruitment Professional Services Ltd
Job LocationSpalding
EducationNot Mentioned
Salary20,000 - 25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Title: ReceptionistLocation: SpaldingPay rate/Salary: £22,000 - £25,000 (dependant on experience)Hours of Work: 08:0017:30Type: PermanentStart Date: Immediately (flexible for notice periods)We are hiring for a receptionist that is experienced in maintaining written and electronic documents, logging and chasing queries and resolve complaints in Spalding. This is a safe, dynamic, and professional environment you will be the first point of contactfor customers and clients alike and will be expected to represent the company and its image accordingly.Duties of a receptionist You will be responsible for:

  • To work as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact.
  • To greet customers in a friendly, professional, and courteous manner.
  • To take decisions within established procedures for each service request including logging, processing and progress chasing enquiries, adhering to service level agreements and quality standards to maximise customer satisfaction
  • To maintain electronic and written records of letters and forms received, information given, services requested, and complaints made, to ensure accuracy of information and efficiency when dealing with customers.
Skills and experience of a receptionistAs a receptionist, you need have experience with:
  • Working within a fast-paced environment
  • Competent in Microsoft Office, Excel in particular
It would be beneficial to the receptionist role if you also had:
  • Experience in a franchise dealer environment.
  • Experience using one of the following IT systems: Voyager/Enterprise
What the client offers: This client offers:
  • A competitive rate of pay with 22 days paid annual holiday
  • An opportunity to join the company pension scheme
  • The chance to progress your career within this dynamic environment
Next Steps:Apply to this receptionist role through this advert. If you would like more information about this role, please contact our commercial team on and ask to speak to Shem.If successful, you will need to digitally register with our agency (if you havent already done so). If you have not been contacted regarding your application within 7 days, please assume that you have not been successful. We will however retain your applicationfor any future roles for which you may be suitable.This position is advertised by Regional Recruitment Services Ltd, an award-winning independent recruitment agency that has been operating since 2008. We offer permanent, temporary and contract jobs within the Commercial, Construction, Industrial and Engineeringsectors. To view all our positions available throughout the United Kingdom, please visit our website (regionalrecruitment.co.uk).

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