Care Team Leader

Job Description

Holiday Care Team LeaderLocation: SouthportSalary: £12.50 per hour / £24,375 per annum (FTE) (Cost of living increase to be given from April)Job Type: Full Time, Permanent Our client is proud that they are a truly diverse and inclusive charity. They actively seek to employ colleagues from all communities and those with disabilities.Are you passionate about providing an amazing holiday experience to disabled people and their familiesThey are the only charity in the UK that provides holidays for disabled people and their carers in their purpose-built holiday centres.This is a unique and exciting role for an experienced hospitality professional who wants to support people to enjoy truly life-changing holidays in a hotel setting. They are passionate about creating experiences that stay with their guests long after theyreturn home.In turn, they will support you with a working environment that is safe, inclusive, fun and challenging; harnessing your strengths and helping you to grow both professionally and personally.The RoleYou will lead and coordinate the care activity to support the companys guests, ensuring that every guest has a great experience during their stay supported by reliable and personalised care and support.As a senior carer, you will provide direction and support to care assistant colleagues to deliver and record care and support in line with the guests agreed care and support plan. Working in collaboration with the deputy manager and nurse colleagues, youwill administer medication and undertake delegated clinical tasks under direction and supervision of clinical colleagues.You will be responsible for the support and supervision of named care assistant colleagues using the agreed performance management processes and arrangements.Objectives of the role

• To ensure that the service delivers a great guest experience that meets both the guests needs and expectations for their short break or holiday and that the care team engage with guests with empathy, positivity and confidence.
• To provide effective direction on working shifts to care colleagues which supports a positive, high performing and collaborative team culture.
• To coordinate care delivery ensuring that guests receive appropriate and timely support in accordance with their care and support plan.
• To promote and deliver a responsive service to guests, ensuring that any urgent care needs are promptly identified and met.
• To ensure that any issue affecting or presenting a risk to the health and well-being of guests is promptly and correctly reported and escalated to a senior manager.
• To lead on the administering of medication for guests that require support in this area.
• To undertake and record agreed interventions to support guests health that are informed by approved training and guidance of clinical colleagues.
• To effectively provide support and supervision to named care colleagues

Qualifications/SkillsThe company would like you to use your covering letter to give evidence of how you meet the requirements in each of the points listed below.Experience

• Proven experience in a health or social care setting.
• Supporting people with disabilities, older people or other vulnerable groups.
• Experience of person- centred working and application of care planning processes in either digital or hard copy form.
• Building constructive collaborative relationships with colleagues and stakeholders.
• Supporting the work of colleagues either as a line manager or peer coach/mentor.

Skills, Knowledge and Abilities

• Genuine interest in and commitment to working with the companys guest group.
• A demonstrable commitment to the companys values in all personal and professional behaviours: inclusive, change-maker, passionate, caring, joyful, hardworking.
• Awareness of regulatory framework governing registered care homes with nursing.
• Commitment to diversity and inclusion in the delivery of services and employment.

What they offer

• A competitive salary
• 31 days annual leave (including bank holidays)increasing incrementally each year to 36 days.
• 3% employer contribution to NEST pension scheme on whole basic salary (5% employee contribution)
• Structured support for the development of your professional and leadership skills.
• Access to their 24/7 Employee Assistance Programme.

To ApplyIf you feel you are a suitable candidate and would like to work for this reputable charity, then please do not hesitate in applying.