National Account Manager

Job Description

National Accounts ManagerSouth Yorkshire - Hybrid£50,000 + PackageAt The Advocate Group, I am representing a dynamic and innovative company in the field of nutritional supplementation. Their award-winning products have gained industry recognition for their effectiveness and quality. They take pride in bridging the nutritionalgaps caused by modern diets and lifestyles while championing environmental sustainability.As a National Accounts Manager, you’re responsible for nurturing and strengthening relationships within their national account’s portfolio. You’ll also collaborate closely with the Head of National Accounts to drive sales growth and enhance profitability.In this fast-paced and results-driven role, you will provide exceptional customer service and strive to achieve our business goals.Key Responsibilities:

• Develop and present a comprehensive National Account Strategy for key accounts, ensuring alignment with the objectives of the Senior team.
• Monitor performance against the established strategy.
• Create an ambitious yet realistic annual budget aligned with the 3-year plan, seeking approval from the senior teAM.
• Establish Joint Business Plans (JBPs) with national accounts to facilitate forward planning and momentum.
• Collaborate closely with national account buyers to promote the company brand, ensuring optimal in-store presence and space.
• Achieve monthly sales targets in accordance with the approved budget.
• Propose a gross margin budget, subject to approval by the Head of National Accounts and Commercial Director.
• Track costs efficiently and provide a monthly budget tracker to the finance department.
• Deliver monthly gross margin percentage as per the approved budget.
• Cultivate and maintain strong relationships with key accounts, including Sainsburys, Waitrose, Ocado, TK Maxx, and WHSmith Travel.
• Handle all customer administration tasks, such as processing new line forms, resolving invoice queries, managing promotions, and updating customer systems.
• Identify and target potential new accounts suitable for the company’s product range.

Internal Management:

• Finance: Process purchase orders (POs) and invoices, address payment queries, and provide sales figure information.
• Marketing: Brief retailers on promotional activities as required.
• Warehouse/Sales Admin: Assist with sales order and delivery inquiries.
• Regulatory/Quality: Request Certificates of Analysis (CoA), technical information, and handle complaints feedback.
• Packaging: Communicate any packaging updates to retailers as necessary.
• Supply Chain: Generate accurate demand forecasts by SKU on a monthly basis for at least 12 months.
• Manage all account management duties to meet budget objectives.

What you’ll need:

• Demonstrated track record (3-5 years) in National Account Management within the FMCG industry.
• Strong analytical abilities, particularly in dealing with major national retailers.
• Successful experience in range reviews and implementing Customer Price Index (CPI) and Joint Business Plans (JBP).
• Familiarity with Sage software is desirable but not essential.
• Proficiency in using customer login portals, especially in the grocery sector, would be highly beneficial.
• Proficient in Microsoft Outlook, Teams, Excel, and PowerPoint.

Personal Skills:

• Results-oriented mindset.
• Ability to work autonomously with a high level of initiative.
• Excellent analytical and numerical skills.
• Strong influencing, presentation, and communication abilities.
• Detail-oriented, organised, and methodical approach with engaging delivery.
• High degree of commercial acumen.
• Adaptability and flexibility to meet unforeseen customer needs.
• Exceptional interpersonal and relationship-building skills.
• Comfortable working in a fast-paced environment.

The Reward

• Salary up to £50k a year
• 10% annual bonus
• Car or car allowance
• 28 days annual holiday (excluding Bank holidays)
• Holiday buy scheme up to 5 days
• Wellness/Mental Health programme and benefits
• 12 days per year for volunteering/charitable causes of your choice
• Personal bonus scheme
• Enhanced Employer Pension contribution of 6%
• Private healthcare scheme
• Cycle to work scheme.
• Friends and family product discount
• Relaxed and vibrant working environment in newly refurbished offices
• Laptop and mobile phone

/The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability,religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.