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Entry Level Customer Services/Sales Administrator

Office Angels
Job LocationSouth West London
EducationNot Mentioned
Salary£26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

**Immediate Start**Entry Level Customer Services / Sales Administrator within the events sectorLocation: South Wimbledon, LondonSalary: Up to £26,000pa20 days holiday per year + Bank Holidays, after 2 full years of service employees accrue 1 additional days holiday per year, up to a max of 23 days per year + Bank Holidays, free parking for employees, life Assurance Policy, Auto Enrolment PensionPolicy, annual Summer BBQ for all staff!Overview:You will be working for a leading events company based in South Wimbledon. The role involves liaising with clients regarding on losses/breakages of equipment hired to them and not returned.This role would suit someone who has an excellent phone manner as it involves liaising with our warehouse team and linen supplier, all of whom are welcoming, supportive and good to work with.Sounds interesting Daily duties involve…

  • Monitoring and processing any physical and/or electronic paperwork generated by the operations departments and input these into the hire system.
  • Interacting with the customers and operational and sales departments of the company on a daily basis.
  • Checking returns against stock items hired and processing losses in accordance with the companys losses procedure. This will include creating losses invoices and credits where necessary.
  • Ensure all paperwork from the operations department is completed correctly and is handed in on time
  • Compile all paperwork from wash up and transport departments to produce a detail and correct invoice
  • Ensure invoices are generated with in the required time frame as set by the company
  • Complete a daily check sheet of orders completed. Liaise with wash up to ensure we do not fall behind on the invoicing process
  • Process losses on our hire system and send out losses notifications
  • Process, monitor, and allocate extra equipment returned from clients and ensure that credits are raised for them
  • Liaise with customers and other internal departments to resolve customer queries or losses disputes
  • Ensure linen is returned, and monitor the losses
  • The role may expand in future to include some reasonable additional duties.
Essential Skills:
  • It is essential you have the ability to learn the various software programmes that are used within the business, and have excellent communication skills
  • The business is a 24 hour operation, therefore a flexible approach to working hours during the companys busy periods is required, to include working on some Saturday mornings.
  • Strong communication skills and negotiation skills
If this is for you then you should apply today! If you know someone else who may be suitable, please pass on their details or ask them to apply!Click on the apply button or email me:Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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