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Job Location | South West London |
Education | Not Mentioned |
Salary | £28,000 - £30,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Our client is seeking an experienced Concierge to join their luxury residential team based in Kensington W8.If youre passionate about providing 5 star customer service and going the extra mile, we would love to hear from you!The RoleThe Day Concierge will be one of the first point of contacts for residents and guests arriving at the residential siteSalary£28k - £30k ( depending on experience )OverviewYou will greet residents and their guests upon arrival, manage all telephone/intercom calls and emails to the concierge desk. You will direct, co-ordinate and plan essential central services such as guest arrivals, deliveries, post, amenity bookings,housekeeping, security, waste disposal and recycling to ensure integration is seamless and a consistent vision is delivered. You will be responsible for the delivery of the highest levels of customer service to all residents and their guests.You will focus on building resident loyalty through proactive communications, setting, and managing expectations and delivering results.You will also prioritise the safety and security requirements of the building, its residents, and guests, being alert to any potential security risks.You will be an ambassador for the development.The Candidate