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Service Transformation Officer

Job LocationSouth West England
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent,full-time

Job Description

Are you interested in improving user experience through redesigning government servicesThis is an exciting opportunity to join the Transformation and Digital Services Team at Maidstone Borough Council. We make things better by building modern, accessible,and adaptable services that are simple to use, meets the expectations of our residents and employees and provides value for money.We are looking for an enthusiastic individual with strong communication and organisational skills with experience of managingprojects in a fast-paced, service improvement-focused environment. The successful candidate will be able to use user research, analytics and industry best practise to design and prototype improved services.With demonstratable project management skill you willbe expected to work effectively with internal and external stakeholders delivering various projects and recognising and monitoring the benefits delivered from improvements made.The role is based in Maidstone, though applications from individuals in any locationare encouraged due to remote working arrangements. Remote working or a balance between remote and office can be discussed.The Council considers that all roles should be able to communicate clearly and concisely.Maidstone Borough Council is committed to safeguardingand promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment.This is a full-time position on a permanent contract.For further information or to discuss this opportunity in more detail, pleasecontact Transformation and Digital Services Manager, Gary Hunter on To apply for the position please visit our website via the button below and complete the online application form or by phone on Closing Date: Monday 13 September 2021Interview Date: Wednesday22 or Thursday 23 September 2021Council Benefits: career average pension scheme, professional fee payment, flexible working (including opportunities for home working and job share), employee benefits package and generous leave entitlement.techno

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