Service Support Worker

Job Description

Service Support WorkerLocation: Warmley and Bristol area Contract: Permanent Hours: 17hrs per week, flexibility available for your working hours, 10am to 6pm Monday to Friday (flexible) Salary: £16,217 per annum, pro rata (£5,301 for 17 hours per weekper annum) Weve got an opportunity... Do you love helping people in need Are you looking for a rewarding role that could kick start your career in the health and social sector We are looking for a passionate and enthusiastic person with great people skillsto join our Independent Living team. At the British Red Cross, we put the people that need us at the heart of what we do. As a Service Support Worker, you will provide the support and care which can make a vital difference to the quality of peoples lives,allowing them to continue living at home in comfort. You will provide reactive, focused and flexible support to adults either following a hospital stay to enable early discharge when clinical needs have been met or to those living in the community to preventhospital admission. You will assist the Independent Living Service Coordinator by undertaking duties required to meet the service users needs in order to re-enable service users to remain in their own home and prevent hospital re-admission. You will respondto referrals from Clinicians and Community Health Professionals and will be required to have the ability to assess service users needs, complete and follow a support plan for the individual. In addition, you will be providing practical and emotional supportin the service users own home and signposting to other services where appropriate to enable the individual to live independently in their own home. Not only will your role allow people to enjoy healthier, more fulfilling lives, but a career within IndependentLiving can be both rewarding and satisfying, providing extensive progression opportunities and allowing you to build meaningful relationships with both colleagues and service users.Say hello to the team... The Independent Living (IL) & Crisis Response (CR)service (IL/CR)supports people in the space between hospital and home and responds to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, social care, and emergency services. Thisrole could be for you if... You can make things great. You know how to improve service quality for the benefit of users. Youre professional. You can deal with queries in a diplomatic and confidential mannerYou love being flexible. Working hours out with thenorm suits you.You live in greater Warmley and Bristol area and have a local knowledge of the geographical area.Also, you should be the following: Educated to GCSE level (or equivalent by experience) IT literate Full driving licence holder, with ready accessto your own vehicle (driver must be of legal age and have 2 years experience)Have a good knowledge of services provided by the NHS and Social CareThe closing date for application is 23.59 on Sunday the 5th of December 2021. Interviews will be conducted soonafter via zoom. This role includes working face to face with service users and social distancing will not be able to be maintained at all times therefore, it may not be suitable for people that may be at higher risk of harm from Covid-19. We offer a wide rangeof staff benefits, these include: 36 days holiday (including Bank Holidays)Option to buy an extra 5 days annual leaveUp to 6% contributory pensionPaid mileage expensesFlexible working policy A little bit more about us...The British Red Cross help anyone, anywherein the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - were there when you need us. Our organisation was born out of a desire to bring help without discrimination.Impartiality and neutrality have been central values for the Red Cross since we started. At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflectthe diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Diversityis something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness. In the British Red Cross we willnot tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse arequickly investigated and perpetrators are dealt with effectively. If you are appointed to a role within BRC you will be subject to the organisations Code of Conduct, a copy of which you can find on our website. As part of its recruitment and selection processthe British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults. If driving is an essential requirement of the role, appropriate driver checks will becompleted in line with current policy. The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738). Follow us on Twitter @RedCrossJobsUK and on Linked in - British Red Cross, to hearabout our latest job vacancies. Connecting human kindness with human crisis