Senior Service Lead

Job Description

Senior Service Lead Location: East Riding of Yorkshire covering each of the following areas: Bridlington, The Wolds, Beverley, Goole, Haltemprice and Holderness. Contract type: Fixed term (17 months - January 2022 to May 2023). Hours per week: 35hrs, Mondayto Friday, 9am to 5pm Salary: £30,000 per annumWeve got an opportunity...An exciting opportunity has arisen for a Senior Service Lead to join the British Red Cross team in East Riding. You will be working on an innovative Local Area Coordination (LAC) programme,with individuals who access Adult Social Care; helping them to access the right services/support that allows them to better self-manage and flourish.Working across projects in a defined area, you will manage specialist teams who will deliver person centredand strength-based interventions that improve self-management, build confidence, independence and resilience whilst preventing a need for formal care.We are looking for someone with exceptional management skills and confidence, with experience of coachinga team to think outside the box to find solutions for people with varying levels of complexity (including mental health needs, drug and alcohol use and multiple long-term conditions). You will be able to demonstrate how to develop person centred support plans,manage risk dynamically and access and build assets in the community.You will be responsible for the safe delivery of services, embedding a quality improvement approach and shared learning culture. You will also use data and service user feedback to identifygaps in services that would prevent escalation of crisis whilst finding interrelated outcomes, that would promote the value of the service as a recovery and prevention pathway.Obviously, a key skill will be relationship management with system partners, commissioners,and local community providers. You will develop strategic relationships, looking for opportunities to improve joint working, develop new referral pathways, whilst also attending multi-disciplinary team meetings, to ensure that safe and effective interventionsare made.Previous experience of asset-based community development (ABCD) or complex outreach, in a community setting, would be highly advantageous to your application.Say hello to the team...Our Health and Local Crisis Response services help to prevent peoplefrom reaching crisis point; reducing attendance and admissions to hospitals, empowering them to better self-manage and connect with their surroundings.We are committed to delivering a person-centred service that empowers people to achieve what matters tothem. This could include an enhanced quality of life, increased confidence and independence, and an improved sense of choice and control. About you...We are seeking a resilient and motivated individual who is able to demonstrate compassion, strong negotiationskills, patience and a real appetite for helping some of the most vulnerable people in our society.Due to the specific requirements of this role, there is a need to visit various locations, some of which are remote with no access to public transport, thereforeyou must have access to a vehicle which you are willing and able to use in conjunction with your duties, or be eligible for transportation via the Access to Work Scheme.Closing date for application is 23.59 on Monday the 15th of November 2021 with interviewsto follow.Should you have any questions on this role please email us at or call us on quoting reference Ref:3607We offer a wide range of staff benefits, these include:36 days holiday (including Bank Holidays)Option to buy an extra 5 days annual leaveUp to6% contributory pensionFlexible working policyA little bit more about us...The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a newcountry - were there when you need us. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started. At the British Red Cross, we are looking for thebest people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment,marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are inan inclusive environment, and a great position to help us spread the power of kindness. In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place and are committedto creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively. If you are appointed to a role within BRC you will be subject to the organisationsCode of Conduct, a copy of which you can find on our website.As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to childrenand vulnerable adults. If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949)and Scotland (SC037738). 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