Operations Manager - Independent Living - South East

Job Description

Operations Manager - Independent Living Location: South East England (working across the west of the south east region). Flexible within the South East. Hybrid role based between home and any of our sites in the South East including Portsmouth, Eastleigh,Hove and Crawley Hours: 35 per week full-time Contract: Permanent Salary: £34,000 per annum Weve got an opportunity... If you are keen to lead an amazing team and the delivery of services which really make a difference to the lives of vulnerable people acrossthe South East of England, this could be for you. We have a fantastic opportunity for an; experienced, organised and motivated individual to join our Independent Living team as an Operations Manager. The job location flexible in the South East, with majorityof services being overseen in the west of the South East region so travel must be feasible. You will oversee and lead the day to day function of all aspects of British Red Cross Independent Living services. These services focus on supporting people to comehome from hospital and enabling them to live independently at home, preventing admission or readmission and tackling social isolation and loneliness. Reporting to the area director, this role supports the overall management and strategic direction within thearea and is a key part of a national team driving growth and development of our services. Services are developed and implemented within the framework of national guidelines and to national expectations but flexed to meet local needs. The success of this postwill be demonstrated by an increase in our reach of high-quality care and support to vulnerable people, particularly in areas of high health inequality and will enhance the reputation and influence of British Red Cross in the field of health and social care.In addition to the development, implementation and management of the area operating plans and budgets, you will lead, manage and develop a large service delivery team of staff and volunteers. You will ensure the area is working within Corporate Plan and tothe BRC strategy; service standards are achieved and maintained, and that the team is well supported and developed. Say hello to the team... The Independent Living (IL) & Crisis Response (CR) service (IL/CR) supports people in the space between hospital andhome and responds to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, social care, and emergency services. To be successful in this position you must have the following skills andexperience: Educated to degree level (or equivalent by experience) Experience of managing staff, volunteers, services and projects Experience of working in a health or social care setting or voluntary organisation and delivering high quality services to peoplein need Excellent leadership and people management skills Understanding of how to improve service quality for the benefit of users Comfortable working in a pressured and busy environment Outcomes and solutions focused; collaborative approach Organisationalskills - planning, managing and monitoring own and others workload Public speaking and presentation skills IT literate. Experience of using Outlook, word processing, presentation and spread sheet packages Ability to prepare, manage and monitor budgets Excellenttime management skills - ability to respond to and prioritise a range of competing demands. Driving Licence and access to own vehicle (Please read the full Role Profile/ Job Description for more information about this vacancy including responsibilities andfull person specification) The closing date for applications is (23.59) on Sunday the 7th of November 2021 with interviews to follow week commencing 15th of November 2021. This role can include working face to face with service users and social distancingwill not be able to be maintained at all times therefore, it may not be suitable for people that may be at higher risk of harm from Covid-19. We offer a wide range of staff benefits, including: 36 days holiday (inclusive of bank holidays) Option to buy anextra 5 days annual leaveUp to 6% contributory pensionFlexible working policyGenuine investment in your developmentA little bit more about us... The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiringa wheelchair or dealing with loneliness, to adjusting to life in a new country - were there when you need us. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the RedCross since we started. Diversity is something we celebrate and we want you to be able to bring your authentic self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated,situations of abuse are quickly investigated and perpetrators are dealt with effectively. If you are appointed to a role within BRC you will be subject to the organisations Code of Conduct, a copy of which you can find on our website. The British Red Cross,incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738). Follow us on Twitter @RedCrossJobsUK and on Linked in - British Red Cross, to hear about our latest job vacancies. Connecting human kindnesswith human crisis