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| Job Location | South West England |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
here at dhl express uk, we are an employer of choice, a recognised top employer and specialists in providing excellence, simply delivered. you could join our team of over 4000 employees dedicating themselves in connecting people and changing lives through express delivery of parcels and international shipments from some of the best loved and most widely recognised brands across the globe.dhl express uk is part of the deutsche post dhl group - the world’s most international company. we operate in more than 220 countries and territories worldwide, enabling us to provide exceptional national and international career development opportunities. within dhl express’s pursuit to be the logistics company of the world we engage in a number of initiatives such as – go teach, go green and go help.certified international specialistsfrom operations to sales, customer services and corporate functions our mission remains the same, to provide excellence. simply delivered to achieve this our certified international specialist programme builds a common culture and provides the specialised knowledge our employees need to do their job competently and confidently.our valuesour values and culture are dhl express uk are an extremely important aspect of our business. we embody our culture in three core phrases;· being results orientated (head)· providing purposes (heart)· being positive about challenge, uncertainty and change (guts)in addition to ‘head, heart and guts’. we promote an open and honest feedback culture based on results & respect, whereby our employees respect one another, embrace diversity and inclusion and drive employee engagement, every day and everywhere whilst never compromising, integrity and compliance. do you want to be part of a company that connects millions of people worldwide do you have the drive to make a difference click apply now! tasks and responsibilitiesthe frontline agents role purpose is to provide quality and timely query resolution by supporting the service claims/kl billing and aviation relationships. to be a successful backline agent you will need to ensure day to day interaction with customers and peers across dhl sales business units, customer services, operations and customer accounting. you will also need to challenge self and others to exceed standards, achieve excellent results and strive for best in class.