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| Job Location | Somercotes |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time or part-time |
Role: Commercial Operations SupportWorking Hours: 37.5 hours per weekSalary: CompetitiveEurocell are a stock market listed Plc and the market leader for UPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.We have an excellent opportunity for a Commercial Support Operations Manager to join our CRSteam based in Sutton in Ashfield.Key Responsibilities: Provide help and advice to customers using Eurocells products. Communicate courteously with customers by telephone, email, letter and face to face Act as an escalation point of resolution for technical customer complaints Provide the Teams Manager relevant information to enable them to negotiate refunds and / or compensation if necessary with customers in respect orders Assist with new product introductions / product upgrades Working pro actively at all timesWhat we need from you: Excellent Excell skills Customer Service experience Organisational skillsBenefits:You will be rewarded with a very competitive basic salaryA solid career pathway and structured progressionEmployee discount on Eurocell productsLife AssurancePension PlanEmployee Assistance ProgrammeDiscounts across many well-known online and high street retailers (Technology, Fashion, Supermarkets, Entertainment, Days Out, Home and Travel)Sharesthe option to join the Eurocell Share Save Scheme, and share the company successA blend of training, including e-learning and on the job training to help your career development25 days holiday plus bank holidaysThis role offers fantastic opportunity to progress within the Eurocell Group.