Resource and Strategy Planning Analyst

Job Description

We are seeking Resource and Strategy Planning Analyst.OUR GLOBAL OPPORTUNITIESYOUR PERSONAL JOURNEYWhat gets you out of bed in the morning For us, its driving positive change and were looking for like-minded people with energy and a can do attitude to join our winning team.Are you looking for that next step in your career journey and like the sound of working in a dynamic and exciting team thats part of a growing consumer finance business and global bank Like what you hear Then read onJob Purpose* To provide and manage forecasting, scheduling and capacity planning within Operations* To align resource requirements against actual FTE, and make proposals to improve efficiency and budgetary control.* To provide insight to the Operations Leadership Team to drive improvements in performance, efficiency and customer experience.* To be a key contact for all Stakeholders in matters relating to the FTE Modelling and planning.Key Responsibilities* Ensure all modelling tools are kept up to date, are accurate, and departments are modelled in the most appropriate manner, to achieve department goals.* Work with relevant stakeholders to provide all necessary communications regarding department budgetary and service level performance.* Proactively provide analysis and insight on efficiency opportunities, and ways to improve performance and customer experiences.* To act as a key point of contact between Resource Planning and the wider Operations team.* To work with other key areas within the business (eg Marketing), ensuring any customer impacts are accounted for within Operational planning* Provide support for the leadership team, guiding and advising to develop effective productivity measures, performance management intelligence and resource planning effectiveness* Highlight barriers which impact on service levels and work to resolve these. * Provide timely and accurate Operational Reports to drive performance and improve / refine our modelling assumptions* Ensure that the training and competency framework is adhered to.* To support Operations and Business projects as required.* Complete any other task as required.Our cultureWe understand that next step in your career journey is an important one. We also know its all about the people as they are the ones that make our business the success it is. Thats why we provide colleagues with opportunities to make great things happen inan open and exclusive environment. Our culture is innovative, collaborative and fun; we challenge everyone to make a difference for colleagues, customers, partners and our community. Being part of the BNP Paribas global banking group means youre part of something big; with plenty of opportunities to take on additional responsibilities and make a real difference.We offerAs youd expect from being a global banking group, we can give you an award winning benefits package that gives you flexibility to choose your benefits based on whats important to you. We also offer flexible working patterns, a competitive salary, a contributorypension scheme, plus life insurance and private medical insurance, not to mention the all-important 25 days holiday each year to enjoy. Is there a fitIf youre interested in joining our dynamic and growing team, then wed love to hear from you.Equal Opportunities DisclaimerBNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion orbelief, sex or sexual orientation.