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Regional Service Manager

Hodfin
Job LocationSolihull
EducationNot Mentioned
Salary38,000 - 42,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Title - Regional Service ManagerLocation - Birmingham Salary - upto £42k Basic plus Car (or car allowance)CompanyOur Client is a manufacture that is winning awards for innovation and customer care. They are one of the largest Companies in their sector and have a strong commercial offering. Even with a large workforce they have retained a family feel, placing employeewelfare & professional development high on their agenda. Their focus is on high levels of customer service and service standards, setting this Company apart from its competition.The Person & SkillsFor this Regional Service Manager position, you should:

  • Be enthusiastic and a strong communicator who understands whats involved with working with an engineering team.
  • Be able to make decisions independently and know the impact of the choices you make.
  • Have managed Mobile Engineers or be a Team Leader looking for your next step.
  • Be motivated to build strong relationships with Engineers and Customers.
  • Have first class approach to customer support and be focused on achieving maximum customer satisfaction.
  • Be able to set targets and manage KPIs and lead a team to a world class performance.
The Role
  • As Regional Service Manager you will be managing a team of 13+ Field/ Site Service Engineers
  • Maintaining and building relationships with customers.
  • You will be working within the constraints of a P&L and increasing profitability via cost & revenue control.
  • Youll be fully responsible for the recruitment, training, and development of all your Field Service Engineers.
  • You will be measured on margin control, service fulfilment, customer satisfaction, stock control and revenue generation.
The Package & Salary
  • Up to £42k basic
  • Company Car + Fuel card
  • Phone & Laptop
  • Contributory pension up to 12.5%
  • Healthcare
  • DIS x3
  • 33 Days Holiday inc. Bank Holidays
Regional Service Manager, £42k + benefitsHodfin specialise in Engineering & Technical recruitment. Well enable you to develop your career. At the heart of our approach is listening. Getting to know you, your skills and experiences and most importantly what you want from your career. We offer engineeringjobs across a range of sectors - industrial, building services, mechanical, electrical, process and medical.When you apply for a role with HODFIN you are agreeing that we can process your details on our ATS. This will mean in the future we are able to send you other relevant opportunities. If you would like more details on our Privacy Policy please visit our websiteHodfin is acting as an employment agency in relation to this vacancy.For our latest news & vacancies please follow us on Twitter @hodfintechnicalField Service Engineer, Forklift, HGV, Electrical, Vehicle Technician, Automotive Technician, Workshop Mechanic, Vehicle Mechanic, REME, Armed Forces, Automotive Mechanic, Mechanical, Hydraulics, Pneumatics, Engineering, Service, Plant Engineer, Lift Engineer,Material Handling, Lift truck, Fork Lift, Materials Handling, Narrow Aisle, VNA, CAT, Linde, Toyota, Nissan, Still, Hyster, JCB, Flexi, Bendi, Service Technician, Service Engineer, Plant Fitter

Keyskills :
Customer ServiceService ManagementBuild Strong RelationshipsService Standards

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