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Job Location | Solihull |
Education | Not Mentioned |
Salary | £65,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
Product Owner (Genesys) Solihull (2 days a week) - £65K plus 10% bonus Gleeson Recruitment Group are working with a Financial Services organisation based in the West Midlands who are looking for a Product Owner to join then in their transition to this new system - Genesys Cloud.The Product Owner for Genesys Cloud - Customer Services, will be responsible for being the subject matter expert. This role is integral for the technical solution deployment and application support for the Customer Services and Operations capabilities, whichwill ensure excellent and efficient service engagements for customers.The ideal candidate will have 5+ years experience with Genesys Cloud.Your job will involve a significant amount of stakeholder management; presenting propositions to all levels of our organisation to gain buy-in and engaging with internal and external stakeholders to drive towards success.Key Responsibilities include: