PM Supervisor

Job Description

PM SupervisorBirminghamPermanent£27,900Whats on offer

• Monday - Thursday 12:15-20:45 & Friday 12:00-18:30
• Company uniform
• Enrolment in company pension scheme
• 30 days holiday per year (including bank holidays)
• On-site parking
• Paid overtime

Key responsibilities of the AM Supervisor

• Ensure the Senior Envoy is doing regular spot checks to see if line envoys are adhering to the delivery process, for example, visual checks for mixed condition stock, KLT labels present, and any packaging information followed.
• Provide work for the Senior Envoys aimed at maximising stock integrity and expanding our knowledge of how our stock is utilised on the site. Perpetual line audits will play a large part in this as well as providing an extra layer of POF checks in betweenline envoy deliveries.
• Ensure running changes are completed in a timely manner and the new process is adhered too.
• Ensure all radios and scanners are returned and have been signed in/out accordingly.
• Maintain a professional and positive relationship with all members of staff, customers and consumers.
• Remain vigilant when checking and if necessary, enforcing the company policies and instructions.
• Be flexible to meet the companys needs if required to cover other shifts or other sites temporarily.
• Encourage the team to maintain the cleanliness of the deck to reflect visual standards. 5S protocols are being adhered too.
• Load/unload deliveries to the appropriate stand/rack location when required. Fill in all KPIs and check for regular patterns/issues that can be investigated.
• Scan bulk/safety when required.
• Liaise with the warehouse to give and receive relevant information. Utilise zero stock lines ordered report as a driving force behind stock requests being as specific as possible.
• Take control of the nil stock report, utilising Senior Envoys where necessary to check stock levels and provide accurate updates for material planning to action.
• Take calls on the duty mobile and make sure all necessary information is extracted as well as processes followed for any requests made.
• Write an accurate and detailed shift handover, being sure to include all relevant information to give the next shift the best start possible.
• All relevant forms to be filled in and sent off when incidents occur, for example, near miss and customer complaint forms.
• Liaise with the Operations manager regarding the progression and continued improvement of new line envoys, including official feedback sessions and goals to be achieved.
• Provide support and knowledge for special projects, for example, launch projects.
• Keep the skills matrix up-to-date and seek training opportunities when time allows to have the staff as multi skilled as possible.
• Assist the Operations manager during the recruitment process for new envoys.
• Provide members of your team with staff appraisals and follow up on any goals assigned.
• Organise the team effectively when undertaking POP counts.
• Confident and competent at performing basic excel duties.
• Provides accurate and detailed correspondence via e-mail both internally and externally, maintaining a healthy relationship with all concerned.
• Attends meetings when required and exhibits professionalism at all times throughout.
• Allocation and communication of line counts when necessary.

Please note that if you havent received feedback within 48 hours of applying you havent been successful on this occasion.