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| Job Location | Solihull |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Job Title: IT Support ApprenticeLocation:Serco ITS, 31 Homer Road, Solihull B91 3LTWorking Week:37 hours per week, MondayFriday, shifts between 08:0018:00Salary:Up to £12,500 per annum plus benefits & 25 days annual leaveApprenticeship Qualification:L3 IT Support TechnicianExpected Apprenticeship Duration:18 months minimumSerco is one of the worlds largest providers of public services to governments, with over 400 sites in the UK alone. Serco operates in five main sectors; Defence, Justice and Immigration, Transport, Health, and Citizen Services.At Serco, apprenticeshipsplay an important role in developing the critical and specialised skills needed to deliver the excellent public services that the UK relies on. In 2020, approximately 400 apprenticeships were running in the organisation at any one time.Serco has a strong commitment to apprentices and training and as a successful Serco apprentice you will be provided with unparalleled support throughout the duration of your programme. You will develop the skills you need for the job by working alongside yourcolleagues and getting hands on experience. With having an amazing track record with taking on huge numbers of apprentices they really know what they are doing!As an IT Support Apprentice, youll be resolving queries and providing support to the wider business through chat, email and telephone.As part of the apprenticeship scheme, you will be enrolled onto our Level 3 apprenticeship programme, which will be delivered on site at Serco. There are a range of development pathways within the organiasation and the opportunity to gain full training supportand encouragement from the Serco team.In this role, youll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships.A Typical Day in the Job: