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Customer Success Manager

Pertemps Redditch Commercial
Job LocationSolihull
EducationNot Mentioned
Salary24,000 - 32,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Are you a people person who is a good communicator and works well under pressureDo you have an interest in IT and computer systems If so, this role could bejust what you are looking for!Customer Success ManagerLocated Solihull£24,000 - £32,000 (dependent on experience)PermanentTravel RequiredCar package included (normally a Mini)Responsibilities include:

  • Scheduling and delivering training on a series of software applications. Training will be delivered both on-site and remotely.
  • Producing online training resources like webinars and documentation for use across the business.
  • Travelling across the UK to deliver training, support and attend client meetings.
  • Producing reports for clients on their system usage and working with them to encourage best practice.
  • Liaising with other departments across the business to ensure identified issues are resolved in a timely manner.
  • Working with the Projects Team to ensure that all new applications being introduced are understood and successfully adopted by the user base.
Desired skills/character:
  • A people person who is able to communicate at all levels with a wide variety of people.
  • Comfortable presenting/training both 1 on 1 and in groups.
  • Someone who can bring enthusiasm to the role.
  • IT literate and willing to learn.
  • Flexible and able to stay calm under pressure.
If the above role sounds like you, and this is the role you have been looking for, please click APPLY today. Alternatively, call Laura on or email your up to date CV to

APPLY NOW

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