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| Job Location | Solihull |
| Education | Not Mentioned |
| Salary | 24,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
We are recruiting for our client who arethe world leader in engineered polymer solutions based in Solihull. They are recruiting for Customer ServiceCoordinators to workwithin a high demandingand at times challenging role with a height of activity.Reporting to the Customer Services Manager the primary function of this role is to ensure the customer is provided with a first class service at all times, you will act as the first point of contact delivering a high class customer service experiencewith maybeat times some empathy if the customer hasnt received their goods.Responsibilitites within this role:Investigation into the customers complaint or concernsQuotation requestsOrder processingMonitoring and managing customer ordersSchedule orders to ensure stock is supplied accuratelyand on timeAny other ad hoc duties as and when requiredWorking to KPIsRelevant Skills and Experience required:Manufacturing experiencewould be an advantageProven track record of working within a high demand Customer Service DepartmentComplaints HandlingComputer literateSAP experienceis desiredBenefits:Hybrid Working - 3 days working in the officeFree Parking10% yearly bonusPension SchemeIf you have the relevant proven skills as requested and would like to discuss this role in more detail either apply NOW or email your CV to