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Senior Import Operator

Freightserve
Job LocationSlough
EducationNot Mentioned
Salary£30,000 - £34,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Freightserve recruitment are looking for an experienced Import person who has experience within airfreight. The company are a niche sector Freight Forwarder based in the Heathrow area.Main Purpose of Job:To fulfil all operational requirements involved in ensuring timely customs clearance and delivery of Companys Imports to the UK. Compliant submission of customs entries to customs either directly or through approved 3rd party customs brokers. Provide consistent and reliable customer service, to all customers and offices alike. To deliver the highest quality service in our industry by ensuring all imports are managed in the most efficient, safest and cost-effective way.Key Responsibilities:-

  • Collation of import Pre-Alerts including paperwork checks.
  • Reverting to sending station when needed to request amendments or additional information needed in order to clear shipments.
  • Ensure all pertinent information, including any import permits, are present to ensure the entry submitted is fully compliant with all relevant customs and customer requirements.
  • Liaising with customers and companys broker to ensure all import declarations are completed accurately in accordance with HMRC regulations and in an expedited fashion.
  • Monitoring all imports to ensure they are stored correctly and in accordance with the temperature requirements of the product.
  • Interaction with the airline handling agents to arrange repack / intervention when necessary to maintain temperature validation.
  • Work with the operation and transport teams to guarantee delivery of all imports take place within customer expected timescales and in the most cost-effective way using the correct transport options available.
  • Provide the customers with regular, accurate and timely updates on shipment status.Ensure correct and timely completion of all after shipment tasks, including but not limited to:- Retrieving temperature monitor data and returning this to the client.- Arranging return logistics for Company or Customer reusable packaging.
  • Ensure the department always operates compliantly and within the law.
  • Occasional requirement to perform ad-hoc, out of hours, on-call duties on weekdays and weekends.
    • Knowledge, Skills and Experience:-
  • Currently working in an Air Import role.
  • Customs Entry submissions using Sequoia or equivalent.
  • Up to date knowledge of customs CPCs and HTS codes.
  • Exceptional customer service skills.
  • Effective communication skills, both verbal and written.
  • Team player with the ability to work on own, without supervision, and as part of a team.
  • Highly self-organised, able to plan and prioritise workload to meet deadlines.
  • Excellent problem-solving skills and will manage issues through to resolution.
  • Ability to identify areas for improvement and suggest opportunities for positive change.
  • Attention to detail.
    • As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

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