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Job Location | Slough |
Education | Not Mentioned |
Salary | 24,000 - 26,000 per annum, negotiable, OTE |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
* Courier* Customer* ServicesLocationColnbrook, SloughPosition Customer Service Agent Sector CourierCompany Brief Our business provides time critical express & logistics solutions for companies and organisations.We are strategically located five minutes from London Heathrow Airport.Established in 1987, now in our 35th year and still run by the same management team, we have moved with the times and now work with all major carriers, plus our real niche, our own express and air freight services that fit so nicely within our product portfolio.Due to our continued success and growth, we have several positions.Shift Details Monday - Friday 9am - 6pm 10am - 7pm Working hours rota weekly 1 hour for lunchSalary Basic £24,000 - £26,000 Depending on experience. Overtime Weekdays & Saturdays - Time & Half Sundays & Bank Holidays - Double TimeCompany Benefits 20 Days Holiday + Bank Holidays After 5 years, 1 day per years service max 25 days Free parking Uniform On the job training Career ProgressionRequirements Car Licence* Steady work history* PC literate* Good customer service skills* Team player but able to work alone* Works well under pressure and too tight deadlines* Excellent communicatorExperience* 1 years + customer services within Courier Business/Freight Forwarding/Cargo Duties Telephone in bound and out bound Processing of consignment orders Monitoring and actioning of client emails Ensure compliance with company policies and procedures. Tracking and tracing consignments and providing the client with status updates throughout transit. Process clients daily reports and manifests.