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Customer Service Administrator

Equals One
Job LocationSlough
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, part-time

Job Description

Customer Service Administrator Slough SL1 4QUHours: Monday to Friday 8.45am - 2.00pmPart timeTo provide administrative and reception duties for PPL Slough offices. The ideal applicant will have previous experience and the role will be to support the Sales, Management and Course Tutors.Principal Responsibilities: Provide support as directed by Customer Service Manager, to include:

  • Reception duties
  • Managing phone calls and correspondence (e-mail, letters, packages etc.)
  • Welcoming visitors & delegates, hospitality, lunches, tidying, customer queries, office supplies/ordering
  • Course booking administration
  • Hotel bookings - candidates & staff
  • Preparing & updating laptops
  • Exam invigilation
  • Production of course handouts and presentation material
  • Post-course administration including letters and processing certification and creating & updating database records
  • Developing and maintaining excellent client working relationships
  • Administrative support to Management, Sales and Course Tutors as required
  • Assist colleagues as and when required
    • Personal Attributes
  • Experience of using Word and Excel
  • Good communicator at all levels - written and verbal
  • Positive team member with "can do" attitude
  • Ability to work as part of a team and on own initiative
  • Excellent organisational skills
    • Interested Please send your cv by return.PLEASE DO NOT APPLY UNLESS YOU HAVE PREVIOUS EXPERIENCE FROM A SIMILAR POSITION. Required skills
  • Administrative
  • Calls
  • Communicator
  • Customer Service
  • Records

    • Keyskills :
    Administrative Calls Communicat Customer Service Recds

    APPLY NOW

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