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Job Location | Skelmersdale |
Education | Not Mentioned |
Salary | £13,400 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Employer description:FocusTechnology Solutions is an award-winning, IT Managed Service partner based in wigan, Lancashire supporting accountancy firms across the UK and Ireland.FTS boasts an outstanding client base, unrivalled customer retention and we strongly believe in the complete transparency of our services.We understand that ‘trust’ is a key component and work tirelessly to provide a level of service that allows our clients to trust us with the management and evolution of their network. FTS have built a client base of which they are fiercely proud and willcontinue to go the extra mile to maintain the highest possible levels of service.Overview:You will have the opportunity to gain valuable skills and experience as you complete a IT Azure Cloud Support Specialist - Level 3 Apprenticeship.The core purpose of this role is to deliver Best in Class customer service in line with contractual definitions and Golden KPI’s. You will ensure the complete usage of all applications and processes to achieve the defined Focus Technology Solutions servicedelivery model.Main Responsibilities:KPI’s: