Retail Supervisor

Job Description

As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Supervisor to support our Hornsea team.Who are Cotton TradersCT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Walesand employ 800 people across the country. We have an ambitious 5 year plan to grow the business across all touch points and we can only do this with the best people around us. In turn, we are now looking for a new support leader at our store in Hornsea RoalstonRoad, HU18 1UTWhats in the role and what are we looking forWe are recruiting for a 20 hours per week Retail Team Supervisor but for us, its the person we cherish, not the title. Yes, youll be responsible for the store and everything that it entails - sales, service, targets. Most importantly, youll be a leader.A leader of people and a leader in the current and challenging world of retailing. Youll have bundles of passion and energy in driving a small team forward; youll epitomise our standards of customer service and youll put smiles on peoples faces - customersand staff.Traditionally, our Retail Team Leaders are responsible for:-

• Delivering a true and honest customer experience, treating those as you yourself would like to be treated
• Deputising for the Store Manager, leading to overall responsibility of the store on 2 days of the week
• Merchandising the store in line with our brand guidance
• Managing store stock-rooms, ensuring effective replenishment and stock control
• Leading, engaging and managing the performance of the team in the absence of the Store Manager

Key skills and behaviours that we look for:-

• Passionate about people and customer experiences
• Desire and/or experience of leading people
• Seeks positive outcomes
• Open to change and challenge
• Strives for excellence and seeks to improve & innovate
• Competent with computers and willing to engage with technology
• Kind with morally sound values

Whats on offerWe are protective and proud in equal measure of our culture and suggest you take a look at our values on our web-site to gain a better understanding of life at CT. Once youre on the journey however, youll be rewarded with, alongside other things:-

• 33 days holidays (including bank holidays, pro-rata)
• Very generous clothing allowance
• Employee discount for you and your family
• Health cash-plan
• Long service awards

Next stepsMany applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when youre ready to apply, following the site instructions and we very much look forward to hearing from you.