Finance Systems Support Analyst - East Devon

Job Description

Butler rose are seeking a Finance Systems Support Officer, to join the team, with our well-established client in East Devon. As Finance Systems Support Officer you will support the day-to-day running and on-going development of Enterprise Resource Planning(ERP) applications across the group, ensuring key functions continue to support operational strategic aims and objectives. This multifunctional role will also involve the reassessment of our current finance system with a view to procuring and implementinga cloud-based replacement. The role is full time and requires onsite attendance of 1-2 days a week.About you:* You will have proven experience of systems support and/or implementations.* You will be an excellent communicator with the ability to effectively communicate complex concepts at all levels within the charity.* You will have previous experience of delivering training.* You will be able to demonstrate successful experience of supporting and maintaining ERP or similar software systems (on premise or cloud based).* You will possess excellent analytical and problem-solving skills.* You will have an advanced working knowledge of Microsoft Excel and other MS Office applications including Word, PowerPoint, and Visio.About the role:* Continuously evaluating the current finance system, recommending improvements or advances in technology in line with industry best practice and as appropriate supporting the Finance systems Manager with the selection process for a possible replacement.* Supporting the Finance Systems Manager with the implementation of the replacement project as and when required.* Supporting the management of the system by IT users, including production and delivery of new procedures, workflow creations and data migration by providing and delivering training documentation and tools, and undertaking engagement with internal stakeholdersto ensure that the system is used to the best of its ability.* Management of first-line service desk support aspects of the finance system, providing suitable resolutions within the scope of predefined SLAs and gaining feedback from end users to identify issues for resolution, future developments and training opportunitieslinking in with the Learning and Development Department as required.* Ensuring the integrity, smooth running and continual development of finance systems to support the effective operation of all parts of the organisation, ensuring efficient integration with other supporter or commercial systems in operation.* Providing first-line support for all aspects of commercial activity involving ePOS and the interface with other applications including product creation and product cost/selling price reviews.* Timely running of monthly/weekly ePOS outputs for CRM system import ensuring validity of data, checking for errors to facilitate accurate management reporting.If this role is of interest, please do contact Hannah at Butler Rose.Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.

Keyskills :
AATfinanceanalystsystemshybrid