Cleaning Supervisor

Job Description

The Donkey Sanctuary is an international animal welfare organisation, offering care and protection to donkeys and mules worldwide. We are working for a world where donkeys and mules live free from suffering, and their contribution to humanity is fully valued.We are achieving this by transforming the quality of life for donkeys, mules and people worldwide through greater understanding, collaboration and support, and by promoting lasting, mutually life-enhancing relationships.We have an excellent opportunity for a flexible and pro-active individual to join our Estates and Facilities department as a Cleaning Supervisor. Able to demonstrate excellent supervisory and organisational skills, you will be an integral part of the cleaningteam, responsible for ensuring all public and staff areas of the main sanctuary sites are kept in a safe and clean condition and presented to the highest standard.About you:

• Able to demonstrate previous cleaning experience, the knowledge of safe cleaning practices and the implementation and adherence of standards and procedures
• Able to demonstrate attention to detail within both the cleaning and administrative elements of the role
• Demonstrate previous experience working within a supervisory role
• Excellent organisational, planning and time management skills, able to demonstrate the ability to make good decisions under pressure, prioritising own work and that of the team whilst maintaining professionalism and composure to deliver on deadlines
• Ability to demonstrate excellent communication skills (written and verbal) and be adept and flexing communication styles to different individuals
• Able to demonstrate excellent customer service skills which includes experience of dealing with enquiries from members of the public
• Able to multi task and able to demonstrate working with a number of conflicting demands
• Adaptable to the demands of working in an areas of rapid change and development
• Competent IT skills (Word, Excel and Outlook)
• Fluent in English;
• Full valid driving licence.

About the role:Your principal duties and responsibilities will include –

• Ensuring that the cleaners under your supervision carry out cleaning functions effectively and promptly
• Scheduling and assigning cleaning rotas and specific duties to the cleaning team
• Proactively monitoring and reporting on cleaning standards and compliance
• Supporting the development and implementation of standard cleaning specifications
• Ensuring a safe, responsive and efficient cleaning service for all events and activities
• Ensuring the safety and proper use of correct cleaning materials for each specific job, following COSHH instructions
• Supervising, and assisting with, the cleaning of all public areas, offices and toilets around the main sanctuary sites this will include (but not to be limited to) dusting and polishing, emptying bins, hoovering and mopping floors, cleaning the toilet facilitiesand main restaurant areas
• Assisting with the development and training of the cleaning staff.

What we offer in return:Based in Sidmouth, Devon – an Area of Outstanding Natural Beauty – this is a part time, permanent contract starting as soon as possible, working 30 hours on a rolling 2-week rota. Shifts vary to support the needs of the organisation. Weekend work included.Benefits: Competitive pension.Life assurance.31 days holiday (including Bank holidays), rising to 34 with each full year of service.Wellbeing team.Recorded Pilates classes.Long service swards.Healthshield plan –

• Reimbursement of some medical expenses up to the specified limits per membership.
• Offers, discounts and cashback on shopping, travel and entertainment from participating outlets.

Free parking.Subsidised restaurant and shop.Closing date for completed applications: Sunday 9 July 2023.The Donkey Sanctuary is a Disability Confident Employer.The Donkey Sanctuary is committed to safeguarding and promoting the welfare of vulnerable people (children and adults), and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, includingan application for a Disclosure and Barring Service (DBS) check where required for the post.

Keyskills :
Cleaning Supervisor