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Job Location | Sidcup |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
The Role: Direct Maintenance Work PlannerContract: Permanent, full time - 35 hours per week (rota basis) Location: Based at Cray House Sidcup, DA14 5HU Starting salary £24,818 - £28,500 Depending on experienceClosing date for completed applications 6th November 2020 at 11pm*PLEASE APPLY DIRECTLY ON L&QS WEBSITE TO BE CONSIDERED FOR THIS POSITION*Our Direct Maintenance team are looking for a professional and experienced Work Planner to be part of a large support team within Work Scheduling and Administration. This role is being offered on a one-year fixed term basis. The successful candidate will work alongside a team of planners and will report into the Operations Support Team Leader. The planners work in shifts over and between the hours of 7am and 8pm Monday to Friday with occasional Saturday 8am to 1pm.Our customers and residents are at the heart of everything we do and as a member of the Direct Maintenance Team, it is vital that you have the passion for great customer service. With the ability and willingness to deliver excellence to both internal and external customers every time.The post holder will have an opportunity to play a part in delivering a high impact service to our residents. They will be responsible for coordinating the planning and scheduling of the Direct Maintenance Technicians within reactive repairs across the L&Q estate. Managing Technicians diaries and timetables, to ensure that jobs are completed in a timely manner with a right first time attitude. Ensuring that our residents receive a satisfactory service and that maintenance issues are resolved in line with service level agreements.You will take care of arranging follow on works to ensure efficient service, Logging data and notes on the computer system to ensure smooth handover and communication. Passing on relevant information to all stakeholders. Prioritising and scheduling emergency jobs so you must have excellent organisational skills. Monitoring of emails and adhering to SLAs escalating any issues to your Team Leader or Maintenance Supervisor