Transformation and Change Lead

Job Description

Role Title: Head of Transformation and Change - ConnectivityLocation: Sheffield / Hybrid (Onsite 2 days per week)Duration: 6 Months Rate: £690 per day via Umbrella Company Role Description:Senior telecoms role required asap to review UK Telecommunications services, operations and environment to identify gaps and resilience improvements. This includes reviewing operations, change management, vendor service performance, contractual agreementsand Service Level Agreements (SLAs).Brief overview of the business areaThe Transformation & Change Lead - Connectivity will be responsible for providing leadership for Transformation & Change within CTO Connectivity and will be accountable for transformation portfolio management, front-door engagement for Change The Bank(CTB) demand, agile transformation to transition to product-led organization as opposed to project-led organization, product aligned technical delivery and support as well as cross platform complex program delivery.This is a fantastic opportunity and you will get the opportunity to work on an exciting project where the business is going through an agile change and re-org to a more product-based model and moving away from the more traditional project based. This isan opportunity to be a pivotal part of that change. This is a global role and requires some technical understanding.What you will be doing;

• Execute all assigned programmes across Vision 27, Service Sustainability Portfolio (SSP) and CTB / Special Projects aligned to the banks standard framework (HCL)
• Identify opportunities for transformation and lead cross-functional teams in implementing innovative solutions to improve business processes and customer experience.
• Develop and implement change management plans to ensure successful adoption of new technology solutions across the organization.
• Collaborate with business leaders and stakeholders to ensure that technology initiatives align with business priorities and objectives.
• Develop metrics to track the success of transformation initiatives and report progress to senior leadership.
• Mentor and lead a team of change management professionals to deliver successful transformation initiatives.
• Develop and maintain a comprehensive understanding of the banks technology landscape and identify areas for improvement and optimization.
• Collaborate with other technology leaders within the organization to develop and implement technology standards, policies, and procedures
• Work with project managers to ensure that transformation and change initiatives are delivered on time, within budget, and with high quality.
• Manage risks and issues related to transformation and change initiatives and develop mitigation strategies as needed.

RequirementsTo be successful in this role you should have proven experience within the Technology sector with knowledge of the following skills:

• Proven experience as a Transformation & Change Platform Lead preferably in a banking or financial services organization.
• Strong technical knowledge of relevant technologies and DevOps ways of working.
• Understanding of Telecoms, Data Centres & Infrastructure
• Excellent leadership and team management skills, with the ability to motivate and inspire teams to achieve their goals.
• Strong communication and interpersonal skills, with the ability to articulate technical concepts to non-technical stakeholders.
• Ability to analyse complex technical and business problems and develop effective solutions.
• Able to manage a variety of senior stakeholder relationships and develop a trusting working relationship with them.
• Demonstrable success in understanding and delivering towards customer needs in large, global, complex organisations.

If you feel you are suitable for this role, please be sure to submit your CV!