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Job Location | Sheffield |
Education | Not Mentioned |
Salary | Salary negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Company DescriptionThe Rank Group is growing rapidly within both our Venues and Digital businesses. If you’re not sure who we are, you may be more familiar with us through our iconic brands; Mecca Bingo and Grosvenor Casino. We have most recently acquired Stride Gaming, which, together with our existing Digital business, forms Rank Interactive. We employ circa 8,000 people globally, with our UK office functions being located in Maidenhead (Head Office), Sheffield (Customer Solutions Hub), London (Digital) and a further office in Gibraltar, which is home to our existing Rank Digital function. We are evolving as a business and are adding some exciting new brands and concepts to our venues and digital offering. By joining an office-based or operational function with us, you’ll instantly be part of a high-performing and inclusive culture, which works closely to support our Customer-facing teams.Job Description**Must be willing to commit to quarterly travel to Mauritius for 4-6 weeks, per quarter**.Working alongside the operations teams in the UK and Mauritius, accountable for designing and delivering the foundation learning and training for colleagues within the Customer Operations and Fraud teams, both onshore and offshore in line with Company and MQA standards . Responsible for developing and maintaining a continuous improvement framework guided by legislative changes, team and individual needs.Design Learning