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Job Location | Sheffield |
Education | Not Mentioned |
Salary | £25,001 - £30,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Service Advisor / CSA, Sheffield42.5 hours per week, Salary starting at £25,351 per annum plus bonus and great benefitsThis is an exciting opportunity to join our amazing team as aCustomer Service Advisorin the UK’s leading Accident and Collision Repair specialists in our Sheffield branch. We are a large, increasingly busy site and therefore expandingthe current team.As a Customer Service Advisor you are the face of our Bodyshop. Working on reception, you are responsible for booking customer cars in for repair/attention. An important aspect of the role is to prepare job cards and files as necessary, all the while maintainingan efficient and effective filing system for associated paperwork. You will also need to be able to provide vehicle progress reports when requested by the customer. You will arrange and allocate courtesy cars for customers and on completion of the job, collectpayment, paying particular attention to banking / security arrangements and the payment of excesses on certain insurance policies.Our Bodyshop in Sheffield is fast paced and exciting with lots of opportunity to make an incredible difference. The most important part of your job is to ensure complete customer satisfaction. It’s your job to liaise between the customer, the Bodyshop andany 3rd parties to ensure each and every customer has a first-class service. You will be working with other colleagues in the Bodyshop as well as across other functional areas. If you can provide an excellent customer facing experience we want to speak to you.Why choose FMG RSOf course, we offer a fantastic basic salary, but there’s much more to being a (insert job title) at FMG RS than just that. Some of our most popular benefits include (but aren’t limited to) …