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Service Administrator

Elevation Recruitment Group
Job LocationSheffield
EducationNot Mentioned
Salary£25,000 - £28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Benefits:

  • Paid extra day off for your birthday every year
  • Early finish on Fridays
  • Westfield Health Cashback Scheme including high street discount scheme
  • Free parking
Are you an experienced administrator and looking for a new challenge Elevation Recruitment are currently working with a leading Manufacturing company, based in Sheffield, in their search for a Service Administrator to support their team.As Service Administrator, your duties and responsibilities will include:
  • Dealing with general enquiries, including calls and emails, ensuring excellent customer service at all time
  • Collaborate closely with cross-functional teams, including engineers, warehouse staff and customers, to develop and maintain installation schedules
  • Communicate proactively with team members and stakeholders to ensure the correct kit is sent to site depending on circumstances
  • Keep track of installation progress including raising quotes and charges for missed visits
  • Liaise directly with customers to arrange an agreed time for visits, booking jobs for these on the internal system
  • Managing diaries of the Engineers, providing guidance and full details of jobs
  • Arrange jobs with subcontractors, checking invoices and disputing any incorrect charges
  • Verify that pertinent documentation is dispatched to and received from the customer prior to commencing the task
Key skills of the Service Administrator:
  • Experienced in administration and customer service in a fast-paced environment
  • Attention to detail
  • Previous experience from Engineering or Manufacturing is preferred
  • Strong communication skills both written and verbal
This is a fantastic role with grate benefits, if you think you’re the ideal Service Administrator, please get in touch!

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